InsightsGuidancePublished Last reviewed 7 minute read
A NSW payment schedule fixes the reasons a respondent can argue at adjudication
A respondent has the contract time or 10 business days from actual service, whichever is earlier, to serve a payment schedule. Its adjudication response cannot include reasons the schedule left out (s 20(2B)).
By Malachy Mullin, Director
Key takeaways
- 01Serve the schedule within the contract time or 10 business days from actual service, whichever is earlier, or become liable for the claimed amount, with contract defences barred in any debt proceedings (ss 14(4)(b), 15(4)(b)).
- 02Reasons not in the schedule cannot be raised in the adjudication (s 20(2B)); contractual rights survive for final proceedings (s 32).
- 03Triage within 24 to 48 hours; categorise every deduction (valuation, entitlement, evidence, set-off, administrative, machinery) and particularise to the line item.
- 04The schedule is the first draft of the adjudication response and, read from the other side, the claimant's map of the respondent's entire case.
Who needs to know: Commercial managers, contract administrators and quantity surveyors who receive NSW payment claims, for principals, head contractors and subcontractors, and claimants who read the schedules that come back.
Context
When a payment claim lands, most respondents treat the response as an accounting task: check the valuation, knock out what isn't agreed, send the number back. That instinct loses adjudications.
Under the Building and Construction Industry Security of Payment Act 1999 (NSW) (the Act), the payment schedule is the single most consequential document a respondent will produce in the entire dispute, because it fixes the reasons the respondent may rely on in any adjudication of that claim (s 20(2B)). A payment schedule is not just a number: it is the roadmap for your recovery strategy, on either side of the table.
The schedule is due within the contract time or 10 business days, whichever is earlier
The respondent has until the earlier of the contractual deadline or 10 business days after service of the claim to provide a payment schedule (s 14(4)(b)), counted from actual service, not any contractually deemed date (Roberts Co (NSW) Pty Ltd v Sharvain Facades Pty Ltd (Administrators Appointed)[2025] NSWCA 161), and on the Act's calendar (business days exclude weekends, public holidays and 27 to 31 December).
The schedule must identify the payment claim and indicate the amount the respondent proposes to pay (s 14(2)). If the scheduled amount is less than the claimed amount, the schedule must indicate whyit is less, and the respondent's reasons for withholding payment (s 14(3)).
One currency note. Schedule 1 of the Fair Trading and Building Legislation Amendment Act 2026 (NSW) amends the Act and had not commenced at 15 October 2026 (some other parts of that Act commenced on assent, 14 August 2026). Check the version of the Act in force on the day you count.
No schedule in time means liability for the claimed amount
The consequences of silence are severe: no schedule within time means liability for the claimed amount (s 14(4)). If the claimant sues for it as a debt, the respondent cannot bring a cross-claim or raise any defence arising under the contract (s 15(4)(b)). If the claimant goes to adjudication instead, it must first give the respondent a further 5 business days to provide a schedule (s 17(2)).
- 01
Claim served
Time runs from actual service, not a contractually deemed date (Roberts Co at [36] to [37]).
- 02
Schedule due
By the earlier of the contract time or 10 business days after service (s 14(4)(b)).
- 03
No schedule in time
The respondent is liable for the claimed amount on the due date for the progress payment (s 14(4)).
- 04
Claimant's choice
Sue for the debt, with no cross-claim or contract defence (s 15(2)(a)(i), (4)(b)); or give notice within 20 business days after the due date, after which the respondent has 5 business days to provide a schedule (s 17(2)(a), (b)).
- 05
Schedule served
Any adjudication application is due within 10 business days of receiving it (s 17(3)(c)). The response is due within the s 20(1) time and cannot include reasons not in the schedule (s 20(2B)).
Fig. 1Time runs from actual service. Miss the schedule and the respondent is liable for the claimed amount; serve one and its reasons set the limits of any adjudication response.
No schedule within the contract time or 10 business days (whichever is earlier) means liability for the claimed amount; contract defences are barred in debt proceedings (ss 14(4)(b), 15(4)(b)). Business days under s 4(1) of the Act. Each period shown is the statutory maximum; the contract can set a shorter time for the schedule.
Source: Building and Construction Industry Security of Payment Act 1999 (NSW) ss 14(4)(b), 15(2)(a)(i), 15(4)(b), 17(2)(a), 17(2)(b), 17(3)(c), 20(1), 20(2B); Roberts Co [2025] NSWCA 161 at [36] to [37].
Reasons left out of the schedule cannot go in the adjudication response
And the rule that shapes everything: in any later adjudication, the respondent cannot include in its adjudication response any reasons for withholding payment not already included in the payment schedule (s 20(2B)). Whatever you leave out, you cannot argue at adjudication.
Triage every claim within 24 to 48 hours of receipt
Because the reasons lock in, the work has to happen early. A disciplined respondent triages every claim within a day or two of receipt:
- 01
Confirm the facts. When was the claim actually served, by what method, under which contract, for which month? Diarise the true deadline immediately, and target serving days early, not on the line.
- 02
Test statutory validity. Is it endorsed under the Act? One claim for the month? Within the long-stop? Supporting statement attached (head contract claims)? Validity points belong in the schedule alongside the merits: raising them early preserves them.
- 03
Reconcile line by line. Map every claimed item against the contract structure, prior certificates and the records. The schedule's credibility, and the adjudicator's first impression, is built or destroyed here.
| Check | What the Act requires | Section |
|---|---|---|
| Endorsement | The claim must state that it is made under the Act | s 13(2)(c) |
| One claim a month | One payment claim for each named month, except as the contract otherwise provides | s 13(5), (6) |
| Long-stop | Served within the later of the contract period or 12 months after the work was last carried out | s 13(4) |
| Supporting statement | Required with a head contractor's claim on the principal | s 13(7) |
Source: Building and Construction Industry Security of Payment Act 1999 (NSW) ss 13(2)(c), 13(4), 13(5), 13(6), 13(7).
Every deduction needs a category and particulars
Vague reasons are the respondent's silent killer. Every deduction should be categorised and particularised. A working taxonomy:
- Valuation: quantum of work performed differs (measure, rates, percentage complete).
- Entitlement: no contractual basis (unapproved variation, work outside scope, no direction).
- Evidence: substantiation absent or inadequate, and what specifically is missing.
- Set-off / back-charge: defects, delay damages, third-party costs: identify the contractual right relied on and quantify it.
- Administrative: claim defects: wrong month, duplicate claim, validity issues.
- Strategic / contractual machinery: retention, security, conditions precedent to payment.
Each category demands different particulars and different evidence. The discipline of sorting deductions this way does two jobs: it forces precision now, and it pre-organises the adjudication response you may need in three weeks.
Reasons must tell the claimant the case it will meet
The standard is practical, not forensic perfection, but the reasons must be sufficient to apprise the claimant of the case it will meet (Multiplex Constructions Pty Ltd v Luikens [2003] NSWSC 1140 at [76] to [77]). Three habits separate schedules that hold from schedules that fold:
- Particularise to the line item.“Variation 14 rejected: no superintendent's direction under cl 36.1; work outside contract scope per drawing E-103” beats “variations not approved” in every forum.
- Quantify set-offs and identify their contractual source. An unquantified, source-less back-charge reads as leverage, not entitlement, and adjudicators discount it accordingly.
- Include the validity objections. If the claim is defective, say so in the schedule and schedule against the merits in the alternative.
Common pitfalls
- Vague reasons.“Not substantiated” or “disputed” may technically be a reason, but it hands the claimant an easy adjudication and limits what can be elaborated later.
- Relying on validity alone. Respondents who rely solely on a validity point are betting the project on one argument.
- Counting from a deemed date. Time runs from actual service of the claim, not from the date a contract deems it received (Roberts Co [2025] NSWCA 161).
Checklist
- Treat the schedule deadline as an operations problem. Inbox and platform monitoring for after-hours service, automatic escalation on receipt, a standing 48-hour triage meeting, and a target of day eight. The $3,207,999.03 lesson of Roberts Co is to count from actual service, not from a contractual deeming date, and to build the process around that.
- Never let a claim pass unscheduled, even when relations are good, even when you intend to pay, even when the claim looks invalid. The schedule costs hours; its absence exposes you to a debt claim you cannot defend on the contract.
- Build the schedule as the first draft of the adjudication response. Same structure, same categories, same evidence references. If adjudication comes, you assemble rather than create.
- Claimants: read schedules as roadmaps too.A schedule's reasons are the respondent's locked-in case (s 20(2B)). Vague reasons are leverage: they tell you the respondent has not done the work, and they confine what it can argue. Build the adjudication application to answer exactly what the schedule says, and flag everything it doesn't.
- Keep the evidence trail contemporaneous. Every reason in the schedule should have a document behind it (certificates, photos, directions, programme extracts) filed where the adjudication team can find them in week one.
When to get advice
Get advice before the schedule goes out if the claim is large, if you intend to rely on a validity objection, if the claim includes set-offs or back-charges you need to particularise, or if the deadline is close. Get it immediately if the time for a schedule has passed. SUMIT can review the claim against the contract and the records and help structure the schedule's reasons; for advice on the validity of a claim or on your contract, speak to your lawyers.
Sources
- 1Building and Construction Industry Security of Payment Act 1999 (NSW) ss 4(1), 13(2)(c), 13(4)–(7), 14(2)–(4), 15(2), 15(4)(b), 17(2)–(3), 20(1), 20(2B), 32Current version from 20 August 2024. Schedule 1 of the Fair Trading and Building Legislation Amendment Act 2026 (NSW), which amends this Act, had not commenced at 15 October 2026; some other parts commenced on assent, 14 August 2026. Section 32 checked on NSW Legislation, 15 October 2026.
- 2Roberts Co (NSW) Pty Ltd v Sharvain Facades Pty Ltd (Administrators Appointed) [2025] NSWCA 161
- 3Multiplex Constructions Pty Ltd v Luikens [2003] NSWSC 1140
Malachy Mullin BSc (Hons) MRICS ACIArb
Chartered Quantity Surveyor and Director of SUMIT, a firm regulated by RICS.
Related service: Security of payment
This article is general information about the law as at the last reviewed date. It is not legal advice, and it is not advice on your contract. For advice on a specific contract or dispute, speak to your lawyers. SUMIT provides commercial and claims advice; it does not provide legal advice.